Store Leader: Customer Experience & Performance

The Foschini Group; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company based in the Western Cape, South Africa, is seeking a Store Leader to enhance team performance and deliver exceptional customer service. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in leadership. Key responsibilities include supporting management, driving store KPIs, and ensuring customer satisfaction. This role offers opportunities for growth in a diverse and dynamic retail environment.

Qualifications

• Minimum 3 years retail experience with at least 1 year in a leadership role.
• Ability to work independently and manage multiple tasks effectively.
• Strong interpersonal and leadership skills with a customer focus.

Responsibilities

• Support store management in executing operational excellence.
• Drive performance through store KPIs such as turnover and new accounts.
• Manage merchandise and visual principles to enhance store appearance.

Skills

Retail experience

Leadership

Customer centric mindset

Organizational skills

Communication skills

Education

Matric certificate

Job description

A leading retail company based in the Western Cape, South Africa, is seeking a Store Leader to enhance team performance and deliver exceptional customer service. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, with a minimum of 1 year in leadership. Key responsibilities include supporting management, driving store KPIs, and ensuring customer satisfaction. This role offers opportunities for growth in a diverse and dynamic retail environment.