Store Assistant Manager (Cape Town)

O'Brien Recruitment; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency in Cape Town is seeking a Store Assistant Manager. In this role, you will support daily operations, manage stock flow, and lead a team to achieve sales targets. The ideal candidate has over 5 years of retail experience and strong people management skills. Join us to ensure seamless store operations and exceptional customer service.

Qualifications

• Minimum of 5+ years retail/FMCG experience across departments.
• At least 3 years supervisory/leadership experience.
• Strong people management and customer service skills.

Responsibilities

• Support in daily store operations and achieving sales targets.
• Manage stock flow and handle customer requests.
• Assist with HR tasks such as scheduling and training.

Skills

People management

Customer service

Stock management

Leadership

Tech competency

Education

Matric (Grade 12)

Retail/FMCG qualification

Tools

MS Office

SAP/Unisolv

Job description

Store Assistant Manager (Cape Town)

About the Role

As Store Assistant Manager, you’ll be the right hand to the Store Manager — helping lead the team, hit sales targets, and keep operations seamless. A mix of people leadership, stock management, and customer service will be at the heart of what you do.

What You’ll Do

• Support in daily store operations and achieving sales targets
• Manage stock flow, shrinkage, and bi-annual stock takes
• Oversee floor merchandising, promotional execution, and pricing standards
• Handle customer requests, complaints, and compliments
• Manage Click & Collect and online store processes
• Assist with HR tasks: scheduling, leave, performance management, and training

What You’ll Bring

• Matric (Grade 12) – Retail/FMCG qualification advantageous
• 5+ years’ retail/FMCG experience across departments
• At least 3 years’ supervisory/leadership experience
• Strong people management and customer service skills
• Tech-competent (MS Office, SAP/Unisolv a plus)
• Resilient, adaptable, and a problem-solver