Solutions Specialist Crushing Consumables - Afrika

FLSmidth, Inc.; Roodepoort; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A global engineering firm is seeking a Solutions Specialist for Crushing Consumables in Roodepoort, South Africa. The successful candidate will identify business opportunities, manage client relationships, and travel extensively for customer support. Applicants should have a college degree, mechanical background, and at least 5 years of experience in the mining or industrial sector. Strong communication skills and the ability to translate technical concepts into customer-friendly language are essential. This role promotes a sustainable future within the mining industry.

Qualifications

• Minimum 5 years of experience in the mining or industrial industry, specifically with heavy industrial products.
• Deep knowledge of consumable products, particularly crusher liners and wear parts.
• Capable of communicating complex concepts to customers simply.

Responsibilities

• Identify business opportunities and foster client relationships.
• Manage customers' crushing assets throughout the product lifecycle.
• Support installation assistance and on-site inspections including wear reports.

Skills

Communication skills (written and spoken)

Mechanical understanding

Customer relationship management

Sales strategy development

Presentation abilities

Education

College degree or equivalent experience

Job description

Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.

As a੯ Solutions Specialist for Crushing Consumables you will be part of a highly motivated and impactful team. Your responsibility is to identify business opportunities, generate leads and foster client relationships to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. You will have to ensure customer support, troubleshooting and participate in customer seminars and presentations. All this will come along with travelling within the specific region to drive growth and offer technical expertise. This role aims to enhance customer satisfaction and achieve growth objectives. The Service Line Crushing Consumables is a specialized segment that not only supplies customised services and wear‑resistant components, but also offers a comprehensive suite of solutions to enhance the efficiency, reliability and overall productivity of crushing operations throughout the entire product lifecycle.

Responsibilities

• Manage the customers and their crushing assets with focus on the consumalele throughout the product life cycle
• Assess customer needs and recommend the most suitable products/solutions
• Identify and develop new business in the region
• Provide feedback into the business regarding customer needs and market intelligence
• Maintain opportunities in the CRM system
• Monitor认可业行业 for updates===== and changes in the product landscape
• Be able to perform health checks and scans on customers’ sites, review data and present feedback
• Work closely with product line, engineering and sales teams across FLS
• Support development of specific marketing documents to place solutions primary benefits
• Be self‑driven and able to work with minimum supervision
• Support the Proposal department on complex solutions

What you bring

• College degree or equivalent experience
• Mechanical background, able to read and understand mechanical drawings
• Minimum 5 years of experience within the mining or industrial industry. Specific experience with heavy industrial products and/or systems is a plus
• Good experience with ਵਿਚ consumable product, specifically crusher liners and other wear parts
• Deep product and competitors’ knowledge to develop effective sales strategies and objection.' χα-
• Capable of communicating complex concepts to customers in simple terms
• Good communication skills, written and spoken, along with strong reporting and presentation abilities
• Able to travel up to 75%, domestic and international
• Physically able to climb onto structures and stairs in industrial plants and mines

As an equal‑opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply – the more diverse our employees are, theList pul could from rest return. son.

We kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials. FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers.