Solutions Consultant

Klipboard; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading software solutions provider in Johannesburg is seeking a professional with strong communication and interpersonal skills to support the sales team. The role involves building presentations, conducting training, and developing software demonstrations tailored to customer needs. Applicants should be adept at understanding business requirements and presenting solutions that deliver tangible business benefits. This is a hybrid position requiring travel, emphasizing teamwork and effective collaboration across various departments.

Qualifications

• Ability to understand and assimilate business processes and requirements.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to interact with diverse groups.

Responsibilities

• Build demonstrations, presentations, and documentation.
• Conduct training and support for the sales team.
• Attend workshops and document business requirements.
• Present software solutions to customers.
• Collaborate with various teams to develop customer propositions.
• Document prospects' requirements and assist the sales lead.
• Incorporate new developments into demonstration systems.
• Maintain demonstration data sets for live trading environments.

Skills

Understanding business processes

Communication skills

Interpersonal skills

Ability to work under pressure

Job description

About the Role

At Klipboard we offer a flexible hybrid work policy: three days in the office and two days working from home. This approach balances office collaboration with the comfort of remote work.

About the Company

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a unique depth of knowledge in ERP/SaaS solutions, our clients range from small traders to multinational enterprises across wholesalers, distributors, merchants and retailers worldwide. Offices sit in the UK, Ireland, the Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high‑performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Location & Travel

This role will involve travel and therefore a valid driving licence is essential.

Key Responsibilities

• Build demonstrations, presentations, webinars and documentation in close collaboration with the ZA sales team to enhance core demonstration capabilities.
• Carry out initial and ongoing training and support to the sales team on the value and capabilities of the respective Klipboard solution(s).
• Attend workshops and Business Discovery sessions with customers and prospects to gain a thorough understanding of business requirements and document outcomes.
• Build and present software presentations that demonstrate to customers how our solutions meet and exceed their requirements and provide business benefit.
• Work closely with our Sales, Marketing, Professional Services Group, Support and Development teams to develop customer propositions, ensuring that the business understands the real customer requirements and implementing the best available solutions.
• Document all prospects’ requirements, information gathered, and demonstrations to assist the sales lead and provide a handover to the Professional Services Group and the rest of the business.
• Incorporate the latest developments into our demonstration systems, working closely with the product teams to adopt new features and document them on the demonstration systems.
• Maintain and enhance the core demonstration data sets to ensure our systems best represent a live trading environment.

Essential Skills & Experience

• Ability to understand and assimilate business processes and requirements and convert them into presentations & demonstrations that show business benefit.
• Excellent written, verbal communication and presentation skills.
• Strong interpersonal skills with the ability to interact with diverse groups, maintaining effective working relationships within a team environment.
• Ability to work under pressure, manage limited time and direction, and meet deadlines.

Desirable Skills

• Good working knowledge of the Klipboard portfolio architecture and product set.
• Knowledge and experience of Klipboard core markets.
• Previous experience in a presales environment.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, empowering everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture.

Recruitment Agency Policy

Klipboard does not accept agency speculative resumes. At present we only accept CVs from agencies on our PSL who have been assigned specific position(s). Please do not forward resumes to our careers site or direct to Klipboard employees as this does not constitute an introduction and Klipboard will not be liable for any candidate ownership or fees related to unsolicited resumes.