Key Responsibilities
Programme Administration & Coordination
- Administer and coordinate all SLPs, micro-certificates, occupational qualifications, and CHE programme activities.
- Manage end-to-end student administration including applications, onboarding, enrolments, registrations, and attendance records.
- Schedule classes, sessions, assessments, facilitator allocations, and programme timelines.
- Ensure all programme documentation, learning materials, and templates are properly maintained and distributed.
Academic Support & Quality Assurance
- Support academic processes including assessments, moderation preparation, facilitator submissions, and record-keeping.
- Ensure programme files, assessment records, and compliance-related documents are accurately maintained.
- Assist the Academic & Programme Manager with quality assurance tasks and academic reporting.
Student Support & Communication
- Serve as the primary contact point for student queries relating to SLPs and occupational / CHE programmes.
- Provide timely communication regarding schedules, deadlines, assessments, and programme requirements.
- Facilitate learner orientation for new SLP and occupational / CHE intakes.
Facilitator & SME Coordination
- Coordinate with external facilitators, SMEs, examiners, and moderators to ensure timely programme delivery.
- Manage facilitator schedules, contract administration, and session logistics.
- Support the recruitment and onboarding process for facilitators and assessors where required.
Operational & Logistical Support
- Coordinate classroom bookings, online platform setups, session recordings, attendance registers, and technology support.
- Liaise with internal departments (IT, Finance, Marketing, Registry) to ensure smooth programme operations.
- Track and manage programme expenses, requisitions, and resource needs.
Data Management & Reporting
- Maintain accurate student data, attendance records, assessment submissions, and programme statistics.
- Prepare operational reports, enrolment summaries, and programme performance data for management.
- Support internal audits and regulatory reporting for QCTO and CHE programmes.
Compliance & Regulatory Support
- Assist in ensuring compliance with internal academic policies, QCTO requirements, and CHE-related administrative standards.
- Ensure adherence to institutional processes for document management, assessment storage, and programme certification.
- Support the preparation of evidence portfolios for accreditation and audits
Minimum Requirements
Education :