Shop Assistant

Signature Cosmetics; Oos-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer in Oos-Kaap is seeking an enthusiastic customer-oriented individual to join their team. The role involves creating an inspiring shopping experience, motivating fellow team members to achieve sales targets, and maintaining store visual standards. Applicants should have a matric certificate and a passion for cosmetics. Strong customer service skills and the ability to handle busy situations are essential for success in this role. Join a dynamic team and help customers find their favorite beauty products.

Qualifications

• A matric, grade 12 or equivalent certificate is required.
• Knowledge of beauty and skincare products is crucial.
• Ability to stand for long periods and remain calm under pressure is necessary.

Responsibilities

• Create a welcoming, inspirational, and personalized experience for customers.
• Drive sales by motivating team members to achieve targets.
• Maintain a clean, neat, and fully replenished sales floor.
• Ensure visual merchandising standards are met.

Skills

Customer service orientation

Knowledge of beauty products

Communication skills

Flexibility to work schedule

Basic proficiency with email and Excel

Education

Matric, Grade 12 or equivalent certificate

Job description

RESPONSIBILITIES

• Create a welcoming, inspirational, and personalised experience for all customers
• Drive sales and turnover by motivating and inspiring the team members to achieve sales targets
• Ensure visual merchandising standards create a beautiful store experience
• Maintain a clean, neat, and tidy and fully replenished sales floor
• Ensure stock levels, stock losses and shrinkage are effectively managed
• Ensure all products are correctly priced with relevant Price stickers and /or signage
• Ensure that stock take, and cycle count variance reports are checked, variances are investigated, and stock shortages or unbalanced stock information is escalated to the Area Manager
• Ensure that point of sale and banking procedures are adhered to and raise any areas of concern with the Area Manager
• Ensure all store standards and operations policies and procedures are adhered to
• Effective execution of all operational activities within the store

REQUIREMENTS

• A matric, grade 12 or equivalent certificate
• A passion for cosmetics, retail, and customer service
• Knowledge of beauty and skincare products
• Strong customer service orientation
• A strong work ethic and hands‑on attitude
• Ability to work a flexible schedule to meet operational needs
• Basic proficiency with email and Excel
• Good communication skills
• Ability to remain calm and pleasant in pressurised situations
• Ability to stand for long periods of time
• Ability to demonstrate and promote products
• Ability to create a buzz in your store that will motivate your team and encourage customers to come back and purchase more