Service Advisor: Car Care & Warranty Expert

Manpower Sa (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An innovative automotive group in Gauteng is seeking an experienced Service Advisor to enhance customer interactions. The role involves managing service appointments, coordinating with technicians, and maintaining high customer satisfaction. The ideal candidate has 3-4 years of experience and exceptional administrative and customer service skills. This position offers a dynamic work environment with a strong focus on results.

Qualifications

• 3-4 years of experience as a Service Advisor.
• Proven track record of meeting targets.
• Exceptional customer service capabilities.

Responsibilities

• Manage customer service interactions from booking to collection.
• Schedule appointments and estimate service costs.
• Coordinate with technicians for repair descriptions.

Skills

Customer service

Administrative skills

Digital literacy

Interpersonal skills

Attention to detail

Tools

MS Office Suite

Evolve

IAL

Job description

An innovative automotive group in Gauteng is seeking an experienced Service Advisor to enhance customer interactions. The role involves managing service appointments, coordinating with technicians, and maintaining high customer satisfaction. The ideal candidate has 3-4 years of experience and exceptional administrative and customer service skills. This position offers a dynamic work environment with a strong focus on results.