Service Administrator Level 2

Barloworld Power Angola; Middelburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading power solutions provider in Middelburg is seeking an administrator to provide support for service operations. Responsibilities include controlling cost centre expenses, resolving customer queries, and providing analytical support. The ideal candidate must have Matric Grade 12, 2 years of administration experience, and proficiency in MS Office, SAP CS, and CRM. Strong communication, time management, and analytical skills are essential. This role may require overtime.

Qualifications

• 2 years of administration experience.
• Ability to work with SAP CS and CRM.
• Willing to work overtime.

Responsibilities

• Provide administrative support to service operations.
• Control cost centre expenses and work in progress.
• Resolve internal and external customer queries.

Skills

Administrative support

Communication

Analytical skills

Time management

Team player

Education

Matric Grade 12

Tools

SAP CS

CRM

MS Office

Job description

Key Outputs

• Provide administrative support to service operations
• Achieve cost centre financial targets and key performance indicators (KPI’s)
• Effectively control cost centre expenses and work in progress (WIP)
• Effective communication
• Resolve internal and external customer queries
• Initiate job reversals
• Internal and external audits
• Safety
• Back-to-back CS function
• Open work order and order parts
• Close work order on job completion

Qualification, Experience And Competencies

• Matric Grade 12
• Computer literate –MS Office
• Administration experience-2 years
• An understanding of relevant CS processes
• Team player
• Be able to work both on SAP CS and CRM
• Basic numeracy skills
• Good analytical skills
• Accuracy and Attention to detail
• Good time management.
• Sound communication skills
• Willing to work overtime