Senior Systems Engineer

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hospitality company in KwaZulu-Natal is seeking a skilled IT Administrator to manage server and cloud services, ensure security compliance, and lead IT infrastructure projects. The ideal candidate has 4-5 years of experience, strong knowledge of Microsoft Azure, and proven expertise in network management. Apply today to join a dynamic team and enhance operational efficiency.

Qualifications

• Minimum 4–5 years of experience in 3rd line/server administration.
• Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem.
• Proven expertise with firewalls, switches, VPNs, and RMM tools.
• Experience with enterprise patching, GPO management, and endpoint security.

Responsibilities

• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services.
• Implement and monitor patch management policies across servers and endpoints.
• Ensure high availability and disaster recovery readiness.
• Lead root-cause analysis and remediation of recurring infrastructure problems.
• Support IT infrastructure projects, upgrades, and migrations.

Skills

Advanced Windows Server and Azure administration

Firewall, VPN, and switching configuration

Patch management and group policy deployment

RMM platforms and reporting

Antivirus and endpoint protection solutions

Backup, replication, and disaster recovery tools

Education

Degree/diploma in Computer Science, IT, or related field

Job description

Responsibilities

DUTIES AND RESPONSIBILITIES:

Server & Cloud Administration

• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services
• Implement and monitor patch management policies across servers and endpoints
• Ensure high availability, uptime, and disaster recovery readiness

Network & Security Management

• Configure and manage firewalls, switches, and network security appliances
• Maintain and enforce group policies and endpoint security controls
• Oversee antivirus, threat detection, and response platforms

RMM & Monitoring

• Manage Remote Monitoring and Management (RMM) tools for proactive detection and resolution
• Produce regular health, performance, and compliance reports for infrastructure and endpoints
• Optimise alerting and escalation processes for faster resolution

Advanced Troubleshooting & Escalation

• Serve as escalation point for 1st and 2nd line teams on complex technical issues
• Lead root-cause analysis and remediation of recurring infrastructure problems

Documentation & Compliance

• Maintain detailed records of system configurations, patch logs, and network diagrams
• Ensure adherence to IT governance, POPIA, PCI-DSS, and internal ICT security standards

Projects & Continuous Improvement

• Support IT infrastructure projects, upgrades, and migrations
• Recommend and implement new technologies to enhance efficiency, security, and scalability
• Collaborate with IT leadership to standardise best practices across stores and head office

• Advanced Windows Server and Azure administration
• Firewall, VPN, and switching configuration
• Patch management and group policy deployment
• RMM platforms and reporting
• Antivirus and endpoint protection solutions
• Backup, replication, and disaster recovery tools

Requirements

1. Degree/diploma in Computer Science, IT, or related field
2. Minimum 4–5 years of experience in 3rd line/server administration
3. Valid driver’s licence
4. Ability to travel to sites on occasion
5. Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem
6. Proven expertise with firewalls, switches, VPNs, and RMM tools
7. Experience with enterprise patching, GPO management, and endpoint security
8. Familiarity with IT service management (ticketing, SLA adherence, documentation)