Senior Clerk Operations Support

AVBOB; Centurion; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An established insurance organization in Gauteng is seeking a self-reliant individual to join their operation support team. The successful candidate will be responsible for processing payments, managing permits, and conducting administrative support within the department. Candidates should have a Grade 12 qualification, along with 2-3 years of experience in insurance administration. Intermediate computer skills are required. This position offers an excellent opportunity for growth and contribution in a dynamic team environment.

Qualifications

• Grade 12 qualification required.
• 2 - 3 years of experience in insurance administration.
• Tertiary qualification is advantageous.
• Intermediate computer skills in MS Office, Excel, and email.

Responsibilities

• Process payments and evaluate operational claims.
• Communicate claims status with relevant stakeholders.
• Maintain and manage documentation related to permits.
• Monitor tied agents' progress and facilitate ranking processes.
• Administer promotional material distribution and supplier payments.
• Assist with general administration and team support.

Job description

We are looking for a self‑reliant individual with excellent verbal and written communication skills, to be part of our operation support insurance team. Under the supervision of the department head, you will be responsible for processing all payments of the department.

Payments

• Evaluate and process operational claims (sponsorships, entertainment claims ,water payments and electricity payments)
• Communicate the claims status with relevant stakeholders
• Evaluate and process new suppliers on system.
• Updating of the expense register on Excel and maintainingpytest payment dates within SLA from Finance department.
• Handling and filing of all documentation and correspondence.
• Follow-up on reconciliations for all advance payments made and liaise with Finance department.

Permits

• Evaluate and process permit applications for various sources
• Processing for Saps submission and approval
• Record keeping of permits documentation
• Reports Generation
• Source and branch enquiries on permits maintenance
• Permits system maintenance
• Source maintenance and permits systems maintenance

Representatives Ranking

• Facilitate the rep ranking process
• Monitor tied agents progress monthly
• Allocate preliminary monthly status
• Generate early warning letter to tied agents not meeting the required standards
• Communicate monthly statuses to branches
• Allocate final statusపడ​ annually
• Update systems with final status and communicate statuses to branches
• Communicate annual allocate status by means of letters to tied agents
• Communicate final statuses to commission annually

Rep uniforms

• Identify new uniform qualifiers
• Communicate new qualifiers to the suppliers and branches to commence with the ordering process
• Maintain and manage annual uniform allocation, subsidy and bulk ordering
• Facilitate payment process for annual bulk orders and reconciliation in terms of payments
• Communicate to suppliers new subsidy amount per individuals annually

Promotional items, calendar and diaries

• Administer annual promotional materials and diaries need analysis
• Allocate annual promotional materials quantities per stakeholder
• Allocate annual promotional materials budget subsidy per stakeholder
• Facilitate enquiries from branches and suppliers
• Administer supplier payments for the annual promotional items
• Administer reconciliation in terms of the payments vs budgets
• Facilitate promotional items ordering and delivery arrangements

General administration

• Identify and report any system problems to ensure continuity
• Assist other team members where needed
• Assist with department daily email and telephonic queries

Qualifications

• Grade 12
• 2 - 3 years experience in insurance administration
• Tertiary qualification will be an advantage
• Intermediate Computer Skills (Ms Office, Excel and E-mail)
• reasonyou involve providing administrative support
• Experience in coordinating projects
• Experience in budget management and cost tracking