Senior Business Analyst: Data-Driven Process & Delivery

Ithemba Recruitment- Sourcing Top Talent; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading recruitment firm is seeking a Business Analyst to analyze and document business requirements, manage customer relationships, and facilitate project management efforts. The candidate should have a minimum of 5 years of experience in business analysis, strong project management skills, and proficiency in SQL and Microsoft Excel. Responsibilities include collaboration with developers and creating project documentation, ensuring optimal service delivery and process improvements.

Qualifications

• Minimum 5 years of experience in business analysis or related field.
• Experience working on large-scale projects and handling operational requests.
• Strong knowledge of data analysis and interpretation.

Responsibilities

• Analyse and document business requirements for processes and systems.
• Manage customer relationships and project documentation.
• Collaborate with developers to implement requirements.

Skills

Business analysis

Project management

Relationship-building

Communication skills

Data analysis

SQL

Microsoft Excel

Design process tools

Tools

Visio

Firstmap

Job description

A leading recruitment firm is seeking a Business Analyst to analyze and document business requirements, manage customer relationships, and facilitate project management efforts. The candidate should have a minimum of 5 years of experience in business analysis, strong project management skills, and proficiency in SQL and Microsoft Excel. Responsibilities include collaboration with developers and creating project documentation, ensuring optimal service delivery and process improvements.