Senior Business Analyst

BDO South Africa; Rosebank; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent consulting company is seeking a highly skilled Senior Business Analyst specializing in Robotic Process Automation (RPA) to enhance operational efficiency. The ideal candidate will lead RPA initiatives, collaborate with stakeholders to gather requirements, and ensure successful implementation of automation solutions. A strong background in business analysis and process improvement, alongside knowledge of automation technologies, is essential for this role. This position offers an opportunity to contribute significantly to the company's automation strategy.

Qualifications

• Strong background in business analysis and process improvement.
• Experience in leading RPA initiatives from start to finish.
• Solid understanding of automation technologies.

Responsibilities

• Lead RPA initiatives to identify and implement automation solutions.
• Engage stakeholders to gather and document business requirements.
• Monitor performance of automated processes and resolve issues.

Skills

Robotic Process Automation (RPA)

Business process analysis

Data analysis

Stakeholder engagement

Technical specifications interpretation

Job description

We are looking for a highly skilled and experienced Senior Business Analyst with expertise in Robotic Process Automation (RPA) to join our team. The ideal candidate will have a strong background in business analysis and process improvement, with a solid understanding of automation technologies. You will be responsible for leading and executing RPA initiatives, gathering and analysing business requirements, and ensuring the successful implementation of RPA solutions that improve operational efficiency.

Business Analysis

• Engage with key stakeholders to gather, analyse, and document business requirements for process improvement initiatives.
• Identify and analyse business processes, identify pain points, and propose automation solutions.
• Conduct detailed data analysis, create user stories, use cases, and process flows.
• Support cross-functional teams to ensure business requirements are clearly understood and translated into technical specifications.

RPA Strategy and Implementation

• Lead RPA initiatives, from identifying automation opportunities to solution design, development, and implementation.
• Design RPA workflows that align with business objectives.
• Coordinate the implementation of RPA solutions to ensure they are effective, scalable, and efficient.
• Develop and maintain RPA process documentation, including process maps, configuration documents, PDD’s, SDD’s and test scripts.
• Manage the post-deployment process to ensure automation is working effectively and continuously improve the solutions.

Stakeholder Management and Collaboration

• Act as the primary point of contact between business stakeholders and development teams.
• Provide expert advice and support on process and RPA-related issues.
• Deliver training and support to end-users regarding tools and processes.

Continuous Improvement

• Continuously analyse business processes to identify further automation opportunities and areas for optimization.
• Stay current with RPA trends, technologies, and best practices to implement cutting-edge solutions.
• Monitor the performance of automated processes, identifying any issues and working to resolve them.

Reporting and Metrics

• Develop and track KPIs and performance metrics related to RPA automation.

Prepare and present regular reports to senior management on the progress, results, and impact of RPA initiatives