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A leading security firm in Gauteng is seeking a Security Operations Manager to oversee security operations across multiple sites. Responsibilities include managing client relationships, ensuring compliance with regulations, and leading security teams. Candidates should have experience in crisis management and conflict resolution. This full-time position offers a challenging opportunity to enhance service delivery and operational standards.
Manage and oversee security operations across designated sites in Cape Town, Durban and Gauteng.
Act as the primary point of contact for clients ensuring service delivery meets contractual obligations.
Build and maintain strong client relationships ensuring high levels of customer satisfaction.
Monitor compliance with PSIRA regulations, company policies, and client-specific requirements.
Conduct site audits, risk assessments and security reviews to maintain operational standards.
Lead, mentor and manage site supervisors and security teams to drive performance.
Prepare and present operational and compliance reports to senior management and clients.
Identify opportunities for service improvement and business growth.
Respond to incidents, emergencies and client escalations as required.
Manager
Crisis Management, IDS, FedRAMP, ICD Coding, Military Experience, PCI, Business Management, Conflict Management, NIST Standards, Security, Information Security, Encryption
Employment Type: Full-Time
Experience: years
Vacancy: 1