Short-term Insurance Adviser

Sanlam; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider in South Africa seeks a Financial Advisor to offer professional advice and tailored financial solutions to clients. The role involves prospecting for new clients, building and maintaining strong relationships, and ensuring compliance with ethical standards. Ideal candidates will have strong financial advisory expertise and excellent communication skills. Join us to make a positive impact in clients' financial futures.

Qualifications

• Strong understanding of financial products and advisory services.
• Experience in networking, prospecting, and building client relationships.
• Ability to conduct comprehensive financial needs analysis.

Responsibilities

• Provide financial advice to clients based on their needs.
• Network and prospect for new clients through various channels.
• Maintain and service existing client relationships effectively.
• Ensure all client interactions comply with regulations and ethics.

Skills

Financial advisory expertise

Strong communication skills

Client relationship management

Prospecting and networking

Compliance understanding

Education

Grade 12 or equivalent

Qualification in Financial Advisory

Job description

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African marketWe’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth

Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.

This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand

What will make you successful in this role?

• Consistent performance meeting minimum production requirements.
• Building a strong pipeline through effective prospecting.
• Applying technical insurance knowledge and principles of risk management to maintain a profitable portfolio.

Undertake Relevant Behaviours To Attain Targets Relating To:

• Adhering to compliance and ensuring comprehensive Record of Advice completion.
• Promoting the Sanlam and Santam brand.
• Treating customers fairly in all client engagements.
• Aligning the role to your personal career aspirations.

Responsibilities:

• Networking, prospecting, and lead generation.
• Face-to-face interactions, social or business, to create business opportunities.
• Prospecting new clients through creative opportunities such as business/social networks, associations, or ad hoc presentations.
• Turning trusted relationships into business relationships.
• Strengthening existing relationships by increasing the current service.
• Using existing sources to establish opportunities across Sanlam businesses.
• Personalized client value propositions.
• Marketing on social media.
• Mining of existing client base to identify marketing gaps and sales opportunities within the middle-high and affluent market.
• Structuring and implementing focused campaigns with new or existing clients in the defined market.
• Requesting active and ongoing leads and referrals from others.
• Monitoring and responding to client needs, discussions at renewal, managing unpaid premiums of clients, and cancellations.

Client consultations and sales:

• Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/electronic information required for compliance).
• Undertake comprehensive fact-finding with each client to lift needs and priorities. Document these findings.
• Conduct a financial needs analysis, using the relevant e-tools/instruments or systems, to ascertain the client’s short term insurance needs.
• Present short-term insurance solutions to the client professionally and competently aligned to Treating Customers Fairly.
• Use relevant processes and system tools to capture analysis information and update records accordingly.
• Review client’s portfolio annually with a full Record of advice.

Client Service:

• Ensure all client interactions are ethical, courteous, and professional.
• Managing client’s claims needs from registrati on to sett lement.
• Strive for excellent, value-added service to clients so that they do not seek competitor products or services.
• Undertake continuous learning in terms of knowledge, skills, and market/industry issues to service clients within the defined market.
• Initiate long-term client relationships and maintain a relational focus.

Monitoring, updating, and reporting (weekly/monthly):

• Number and profile of contacts, appointments, consultations.
• Issued business and revenue against targets.
• Update client details on records.

Qualification and Experience

Grade 12Financial Advisory and Intermediary Services