Sales Team Leader

Lesley Snyman & Associates; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading sales management firm in Johannesburg seeks a Sales Manager to lead their Account Management team. Responsibilities include developing sales strategies, monitoring performance, and ensuring strong customer relationships. Ideal candidates will have over 5 years of experience in sales/account management, particularly in the commercial cleaning sector. The role requires strong leadership skills and a valid driver's license.

Qualifications

• 5+ years of proven experience in sales/account management within commercial cleaning/hygiene solutions.
• Previous experience in sales management or managing a team.
• Valid driver's license and own reliable transport.

Responsibilities

• Lead and manage a team of Account Managers.
• Develop and implement sales strategies to achieve targets.
• Monitor and analyze sales performance.
• Conduct field visits to support team members in client meetings.
• Resolve escalated client issues and maintain relationships.
• Compile and present sales performance reports.
• Assist with recruitment and training of new team members.
• Identify new market trends and opportunities.

Skills

Sales management

Team leadership

Customer relationship management

Education

Post-matric qualification in sales or management

Job description

Overview

Lead, coach, and drive performance across the Sales and Account Management team to support business development, growth, and customer retention.

Minimum Requirements and Qualifications

• Matric (post-matric qualification in sales or management advantageous)
• 5 years+ of proven experience in sales / account management within commercial cleaning / hygiene solutions, preferably within hospitality
• Previous experience in sales management / managing a team
• Valid driver's license and own reliable transport

Key Performance Areas

• Lead and manage a team of Account Managers
• Develop and implement sales strategies to achieve team and individual targets
• Monitor, track, and analyse sales performance
• Conduct regular joint field visits to support team members in client meetings and ensure service standards are upheld
• Resolve escalated client issues and maintain strong customer relationships
• Compile and present sales performance reports to senior management
• Assist with recruitment, onboarding, and training of new team members
• Identify new market trends, competitor activity, and opportunities to upsell or cross-sell within existing accounts