Sales & Service Technician

Staff Unlimited Recruitment; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable organization in Mbombela is seeking a skilled Sales & Service Technician to provide technical support, maintenance, and repair services. The successful candidate will drive sales and promote the company's products while maintaining strong customer relationships. Candidates should possess a Matric certificate, technical service experience, and a valid driver's license. This role requires excellent communication skills and a proactive approach. Overtime may be required.

Qualifications

• Minimum 1 year experience within an FMCG or technical service environment.
• Valid driver’s licence and own reliable vehicle essential.
• Basic computer literacy required.

Responsibilities

• Provide service including installations, servicing, repairs and customer training.
• Maintain existing customer relations.
• Assist with helpdesk support and office administration.

Skills

Strong problem-solving skills

Communication skills

Customer service

Proactive relationship management

Education

Matric (Grade 12)

Tools

Microsoft Office 365

POS software

Job description

An established and reputable organisation is seeking a skilled and customer-focused Sales & Service Technician to join their dynamic team. The successful candidate will be responsible for providing technical support, maintenance, and repair services to clients, while also driving sales and promoting the company’s full range of solutions. This role requires a combination of hands-on technical ability, strong communication skills, and a proactive approach to client relationship management in a fast-paced, service-driven environment.

Duties and responsibilities

• Comply with the law, the company’s policies and procedures.
• Willing to work overtime from time to time.
• Update the relevant policies and procedures.
• Maintain existing customers relations.
• Provide service to our customers, including installations, servicing, repairs, deliveries and customer training on all the company’s products.
• Assist with helpdesk support.
• Assist with stock counts.
• Assist with office administration.
• Sales of product offering including software, spares and consumables.
• Marketing the company’s products and services, including cold calling, visiting new customers and to give demonstrations.

Requirements

• Matric (Grade 12) essential
• Minimum 1 year experience within an FMCG or technical service environment
• Valid driver’s licence and own reliable vehicle (essential)
• Basic computer literacy (Microsoft Office 365, Outlook, POS software)
• Strong problem-solving and communication skills
• Confident, self-motivated, and proactive with high levels of integrity and enthusiasm