Overview
ANNEXURE A: JOB FUNCTION AND RESPONSIBILITY SALES REPRESENTATIVE: FLOW SOLUTIONS
Responsibilities
- The Sales Representative: Flow Solutions is responsible for conducting all sales, marketing, customer liaison and related activities within the Employer for the allocated territory and customer base.
- Regular sales visits to all customers and prospective customers, and marketing the Employer’s products and services during such visits.
- Attend to all administrative tasks relating to the sales function including the accurate management and upkeep of the sales database and provision of regular sales / service visit and call reports.
- Identify and pursue sales opportunities including following up on new leads and referrals resulting from field and industry activity.
- Build strong relationships with current and potential customers.
- Maintain and increase order intake of sales.
- Accurate capturing of orders.
- Ensure accurate control of submission of documentation.
- Ensure adherence to the Employer’s credit and sales policies.
- Maintain high customer satisfaction ratings that meet the Employer’s standards.
- Identify and resolve customer concerns/problems.
- The preparation of comprehensive sales quotations for customers.
- Ensure maximum stock availability through liaison with the other operational departments of the Employer.
- Participate in local shows and marketing activities as required.
- Submit reports and forecasts on a regular and prompt basis.
- Monitor competitors by gathering current marketplace information on pricing, products, new products and merchandising techniques.
- Maintain product and technical knowledge.
Location
Gauteng region and any such other locations or destinations as determined by the Employer from time to time.
Reporting Relationships
3.1 Reports to: Sales Manager: Flow Solutions
3.2 Manages: Not Applicable
Skills & Required Competencies
- Negotiating and selling skills.
- Excellent communication and report writing skills.
- Strong organisational and time management skills.
- Computer literate in Widows, MS Office as well as any other software owned or used by the Employer.
Required Personal Attributes
- Customer focused.
- Action orientated.
- Ability to set and achieve targets.
- Ability to communicate effectively across all operational levels of the Employer
- Effective interpersonal skills.
- Self-motivated and able to work independently as well as part of a team.
- Ability to work effectively under pressure.
- Ability to demonstrate a passion for products and customers.
- Flexibility to manage more than one task at any given time.
- Highly motivated.
- Willingness to travel as necessary.
Minimum Qualification and/or Experience Requirements
- Knowledge of the Plastics and piping industry and markets.
- Matric Certificate.
- Relevant experience with, and in-depth technical knowledge of Plasson Flow Solution products and/or any other products supplied to customers by the Employer.