Sales Ops Coordinator & CRM Specialist

Herotel Telecoms (Pty) Ltd; Midvaal Local Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A South African telecommunications company is inviting applications for a Channel Administrator position based in Riversdale. The role involves providing essential administrative support to the sales function, ensuring the accuracy of sales processes, and maintaining customer records in the CRM system. The ideal candidate will have excellent communication skills, experience in sales administration, and proficiency in MS Office and CRM software. This position is key to enhancing the efficiency of the sales team and its operations.

Responsibilities

• Provide administrative support to the sales function.
• Coordinate sales-related information and maintain records.
• Process sales orders accurately and efficiently.
• Assist with preparing sales reports, presentations, and proposals.
• Maintain customer information in the CRM system.
• Generate regular sales reports to support decision-making.
• Collaborate with internal departments for seamless operations.
• Analyze sales data for trends and insights.

Skills

Computer skills (MS Office)

Excellent communication skills

Customer service skills

Exceptional planning and organizing skills

Leadership and management skills

General telephone etiquette

Problem-solving skills

Product knowledge

Ability to work under pressure

Fluent in English and Afrikaans

Team player

Education

Grade 12

At least 1 year experience in General or Sales Administration

Tools

CRM software

Job description

A South African telecommunications company is inviting applications for a Channel Administrator position based in Riversdale. The role involves providing essential administrative support to the sales function, ensuring the accuracy of sales processes, and maintaining customer records in the CRM system. The ideal candidate will have excellent communication skills, experience in sales administration, and proficiency in MS Office and CRM software. This position is key to enhancing the efficiency of the sales team and its operations.