Sales Manager

The Capital Hotels, Apartments & Resorts; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality company in Gqeberha is seeking a Sales Manager to drive revenue growth in the Corporate Group market segment. The ideal candidate will excel in client relations, negotiation, and maintaining high customer service standards. Strong problem-solving abilities and effective communication skills are essential. This role emphasizes professionalism and collaboration within a supportive team environment, making it an exciting opportunity to contribute to our upward trajectory.

Qualifications

• Proficient in customer service and brand standards.
• Exceptional client and account relations skills.
• Demonstrate high-level sales proficiency.
• Hands-on problem-solving approach.
• Effective communication with staff and guests.
• Uphold honesty and trustworthiness.

Responsibilities

• Proactively pursue and close deals in the Corporate Group market segment.
• Contribute to hotel revenue growth and market share objectives.
• Support team in addressing customer inquiries.

Skills

Customer service standards

Client relations

Sales proficiency

Negotiation

Problem-solving

Communication

Attention to detail

Professionalism

Education

Matric

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Description:

The Sales Manager excels in the proactive pursuit, assessment, negotiation, and successful closure of deals within the designated Corporate Group market segment, contributing significantly to the hotel's revenue growth and market share objectives. This role is integral to the collaborative sales support team, addressing inquiries from both the customer base and internal staff.

Minimum Requirements:

Qualifications:

• Matric
• Proficient in comprehending, implementing, and upholding customer service and brand standards with precision.
• Possesses exceptional skills in client and account relations, cultivating strong and positive connections.
• Demonstrates a high level of sales proficiency, adept at effective negotiation and successful business closures.
• Radiates self-confidence, energy, and enthusiasm in all professional interactions.
• Adopts a hands‑on problem‑solving approach and maintains composure under pressure.
• Collaborates seamlessly within a team setting while also exhibiting independence when required.
• Communicates effectively with both staff members and hotel guests, ensuring clear and concise interactions.
• Upholds honesty and trustworthiness with an unwavering commitment to ethical conduct.
• Pays meticulous attention to detail, ensuring accuracy and excellence in all tasks.
• Presents a polished and articulate demeanour, reflecting professionalism in all aspects.
• Functions as a team player who leads by example, contributing positively to the overall work environment.

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.