Overview
Job title : Sales Manager (Nelspruit)
Job Location : Mpumalanga, Nelspruit
Deadline : September 27, 2025
Responsibilities
- Main Purpose: To recruit, maintain and develop sales representatives and brokers and set targets.
- Develop and maintain sales and marketing plan: Develop an integrated sales & marketing plan; Implement and align marketing plan with regional plan and submit to management; Review and update strategic plan on a regular basis; Compile report on progress made on strategic plan; Communicate strategic plan to sales representatives.
- Recruitment and selection of sales representatives: Advertise and market representative positions through presentations; Select applicants in accordance with FSCA requirements implementing assessment/selection battery.
- Conduct training to sales representatives: Facilitate pre-course and post-course training; Responsible for on-the-job assessment of representatives.
- Conduct coaching: Provide technical support and motivation to representatives; Coach representatives on improving their selling skills; Provide recognition through performance management system.
- Conduct training to brokers: Ensure brokers are equipped with sufficient office documentation (e.g., application forms); Handle administration queries on behalf of dedicated brokers; Check business methods of dedicated brokers and advise accordingly; Update brokers on Assupol products and services regularly; Ensure computer software of brokers is up to date with respect to Assupol products and services; Build professional business relationships with brokers.
- Identity and develop new and current markets: Identify, penetrate and develop new markets; Negotiate stop order markets; Maintain contacts with key decision makers and insurance industry resources (new and existing); Retain and increase market share in existing markets; Manage the business retention; Conduct product presentations in the market.
- Maintain production targets and retain business: Ensure and monitor set production targets are achieved; Maintain business retention.
- Comply with FAIS requirements: Supervise representatives when rendering services under supervision; Submit supervision evidence to MSSI on a monthly basis; Mentor and train supervisee to ensure proper understanding of products; Observe meetings between representatives and clients.
- Compliance: Address complaints; Track number of complaints received; Track number of complaints referred for investigation (Forensic) and debarment hearings based on outcomes from Debarment Committee.
- Training and Awareness: Refresher training; New product training; Record of Advice; Financial Needs Analysis; Completion of the application forms.
- Other: Adhere to code of conduct; Adhere to Treating Customers Fairly (TCF); Comply with risk and audit requirements; Display the values and culture; Provide leadership to the team to assist in achieving targets.
Requirements
Knowledge and Skills
Formal Education
- Matric
- Relevant qualification (recognised by the FSCA)
Technical / Legal Certification
- Regulatory Examination Level 5: Representatives
- Regulatory Examination Level 1: Key Individuals
- Class of Business (Long Term Insurance and Investments) (Depending on Date of Appointment as Key Individual in the industry)
Experience
- 1 year management and oversight experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds
- 2 years Project Management
- 2 years Insurance industry
- At least 1 year advice and intermediary experience in category A, B1, B2, C, B1-A, B2-A and retail pension funds
- Administrative / Management jobs