Sales Manager

The Capital Hotels and Apartments; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading hospitality provider in Durban is looking for a Sales Manager to drive its revenue through the Corporate Group market. The ideal candidate will have strong sales proficiency, excellent client relations skills, and the ability to communicate effectively. This role requires a detail-oriented professional who can work independently and as part of a team. Relocation costs are the responsibility of the applicant if successful.

Qualifications

• Proficient in implementing and upholding customer service standards.
• Exceptional skills in client and account relations.
• Demonstrates high sales proficiency and effective negotiation skills.
• Communicates effectively with staff and guests.

Responsibilities

• Proactively pursue and close deals within the Corporate Group market.
• Contribute to hotel revenue growth and market share.
• Collaborate with the sales support team on inquiries.

Skills

Customer service implementation

Client relations

Sales proficiency

Negotiation skills

Detail orientation

Education

Matric

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Description:

The Sales Manager excels in the proactive pursuit, assessment, negotiation, and successful closure of deals within the designated Corporate Group market segment, contributing significantly to the hotel's revenue growth and market share objectives. This role is integral to the collaborative sales support team, addressing inquiries from both the customer base and internal staff.

Minimum Requirements:

Qualifications:

• Matric
• Proficient in comprehending, implementing, and upholding customer service and brand standards with precision.
• Possesses exceptional skills in client and account relations, cultivating strong and positive connections.
• Demonstrates a high level of sales proficiency, adept at effective negotiation and successful business closures.
• Radiates self-confidence, energy, and enthusiasm in all professional interactions.
• Adopts a hands‑on problem‑solving approach and maintains composure under pressure.
• Collaborates seamlessly within a team setting while also exhibiting independence when required.
• Communicates effectively with both staff members and hotel guests, ensuring clear and concise interactions.
• Upholds honesty and trustworthiness with an unwavering commitment to ethical conduct.
• Pays meticulous attention to detail, ensuring accuracy and excellence in all tasks.
• Presents a polished and articulate demeanour, reflecting professionalism in all aspects.
• Functions as a team player who leads by example, contributing positively to the overall work environment.

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.