Sales Executive

Zoho; City of Johannesburg Metropolitan Municipality; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading software company based in Johannesburg is seeking a Sales Executive to handle inbound sales calls and effectively promote products. The successful candidate should have 3-5 years of sales experience, strong communication skills, and the ability to resolve customer issues promptly. This role emphasizes achieving monthly sales benchmarks and building rapport with clients. Ideal for driven individuals focused on outstanding customer service and sales achievement.

Qualifications

• 3-5 years of experience in sales or related field.
• Ability to handle customer inquiries and resolve issues.
• Strong communication and rapport-building skills.

Responsibilities

• Receive inbound calls to promote and sell the product.
• Track and resolve customer issues regarding the product.
• Ensure customer follow-up and manage their needs.

Skills

Sales experience

Customer service skills

Communication skills

Job description

Zoho is one of the world's most prolific software companies. With 55+ applications in nearly every major business category, including sales, marketing, customer service, accounting and back office operations, and an array of productivity and collaboration tools built from the ground up, Zoho has the depth and breadth to solve even the most complex business challenges.

With more than 130 million+ users and over 18,000 employees across the globe, hundreds of thousands of companies rely on Zoho, every day to run their businesses, including Zoho itself. With 29 years of being private, bootstrapped and profitable, we understand what it takes to run a sustainable, resilient business.

Job Title: Sales Executive

Experience: 3-5 Years

Work Location: Johannesburg, South Africa

Key Responsibilities

• Receive/Cater inbound calls to promote and sell the product.
• Correspond with customers, track and resolve any issues regarding product.
• Ensure customer follow-up all the time.
• Handle customer needs and requirements.
• Respond and resolve customer inquiries.
• Identify Rapport Building Opportunities.
• Ensure monthly sales conversion benchmark.
• Being alert to upselling opportunity.