Sales Associate

The Foschini Group; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company in KwaZulu-Natal is seeking a customer service ambassador responsible for exceeding customer expectations, managing sales performance, and selling a diverse product range. Candidates should possess a Grade 12 certificate, be target-driven, and have excellent communication skills. This role requires the ability to work independently and multitask in a fast-paced environment. Preference will be given to candidates from designated groups as per the Employment Equity Act.

Responsibilities

• Be an ambassador for the brand and offer amazing customer experience.
• Exceed customer expectations by identifying and providing the best solutions.
• Keep track of sales performance against target.
• Sell a diverse product range and stay updated on décor and fashion trends.
• Search for opportunities to make new sales.
• Assist with stock replenishment to ensure store readiness.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task in a fast-paced environment

Ability to work independently

Strong attention to detail

Customer service delivery

Negotiation & Selling

Education

Grade 12 (Matric)

Job description

Responsibilities

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Persevering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.