Sales Assistant (Contract)

Ares Holdings; Sandton; On-site; ZAR 50,000 - 200,000; Part time

Job summary

A leading international retail brand in Sandton is seeking a Seasonal Sales Assistant. Responsibilities include delivering exceptional customer service, managing inventory, and maintaining store standards. Ideal candidates will have customer service experience and be willing to learn about products. The role offers extensive training opportunities and growth within the company.

Benefits

Growth opportunities

Training opportunities

Quarterly uniform allowance

50% staff discount

Performance incentives

Long-service incentives

Wellness programme

Employee engagement activities

Qualifications

• Minimum 1 year of customer service experience.
• Ability to work flexible shifts.
• Crocs product knowledge advantageous.

Responsibilities

• Provide excellent customer service and close sales.
• Replenish inventory and manage stock.
• Maintain store cleanliness and assist with operations.
• Participate in training and upskill regularly.
• Ensure merchandising standards are met.

Skills

Customer Service

Sales Techniques

Inventory Management

Product Knowledge

Education

Grade 12 or equivalent

Job description

Overview

Crocs Sandton is looking for a Seasonal Sales Assistant to join their team. A well-established leading-edge international brand in the retail sector is seeking to appoint someone in the role of a Sales Assistant.

Responsibilities

• Customer Service & Sales: Acknowledge every customer within 30 seconds; deliver excellent customer service following Crocs procedures; understand customer needs and demonstrate benefits using product knowledge; close the sale and secure add-on sales; invite customers to return and become Crocs fans; monitor daily sales against individual budget.
• Inventory: Replenish footwear, apparel, and accessories from the storeroom daily; minimise shrinkage by zoning the store and following Crocs changing room policy; ensure stock entries in the POS are accurate; process deliveries (quantities, invoicing, tagging, hanging, pricing) and record in the POS; process customer orders.
• Daily Operations: Maintain store housekeeping daily (dusting, cleaning mirrors, vacuuming, emptying bins, tidying change rooms); assist the manager with opening and closing the store.
• Training: Your training is your responsibility; you will be allocated a buddy to learn from; attend quarterly training sessions and complete assessments; receive monthly feedback from your manager; set up monthly meetings with your store manager to discuss progress; these determine eligibility for promotions.
• Merchandising: Observe the store and maintain stock presentation per Crocs standards; replenish sizes; assist the team with changing windows/mannequins fortnightly; ensure POS materials are stored safely to avoid damage.

Requirements

• Grade 12 or equivalent
• Minimum 1 year of customer service experience
• Crocs product knowledge advantageous
• Able to work flexible shifts

Perks & Benefits

• Fast growing and well-established brand with extensive growth opportunities
• Company upskills employees and provides training opportunities
• Quarterly uniform allowance
• Staff discount (50% off for you and your family across all brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• Group activities aimed at driving continuous employee engagement for a connected culture

If you do not hear from us regarding this position within two weeks from the closing date, please regard your application as unsuccessful.