Sales Advisor (27-40hr) - TBS Mall of the South

Clicks Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading retail company in Johannesburg is seeking a Retail Associate to enhance customer service through detailed product knowledge and strategic selling techniques. You will drive store sales, create an appealing shopping environment, and ensure customer satisfaction. The ideal candidate will have Grade 12 and experience in cosmetics or retail. Join a company that values customer loyalty and promotes effective selling strategies.

Qualifications

• Essential: Grade 12 or equivalent.
• Experience in cosmetics is preferred.
• Experience in retail sales or service environment is desirable.

Responsibilities

• Drive sales through effective cross and up selling.
• Adhere to Store Operating Procedures to reduce shrinkage.
• Create an appealing shopping environment.
• Maximise sales by executing promotional events.
• Ensure excellent customer service continuity.

Skills

Communication skills

Customer service skills

Listening and interpersonal skills

Problem solving ability

Education

Matric/Grade 12

Job description

Listing reference: click_023016

Listing status: Online

Apply by: 24 December 2025

Position Summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Johannesburg

Contract: Fixed Term Contract

Remuneration: Market Related

EE position: Yes

About Our Company

Clicks Group

Introduction

The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

Job Description

Job Objectives

• To drive sales of the store through cross and up selling.
• To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
• To create an appealing shopping environment for customers.
• To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
• To increase profitability and brand loyalty with customers.
• To ensure continuity of excellent customer service

Minimum Requirements

Essential Competencies

• Communication skills.
• Customer service skills.
• Listening and interpersonal skills.
• Problem solving ability.

Qualifications And Experience

• Matric/Grade 12 (essential).
• Experience in cosmetics.
• Retail in sales or service environment (desirable).

Skills, Abilities And Job Related Knowledge

• Good understanding of retail principles.
• Be able to interact with customers effectively.
• Ability to apply selling skills.
• Computer literate.
• Good understanding of stock management principles