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A leading educational organization in South Africa is seeking an Administrative Support professional to ensure accurate record-keeping and compliance for learners. You will assist in onboarding, track learner progress, and provide support to HR in documentation and reporting. The ideal candidate will have strong organizational skills and the ability to communicate effectively with learners. This role is essential in maintaining standards for learner files and supporting overall HR objectives.
Closing date: 5 January. Job Purpose To provide administrative and coordination support for learners across the business.
This role ensures accurate record-keeping, effective learner support, and compliance with internal policies and legislative requirements.
Maintain complete, accurate, and compliant learner records across all entities.
Support the onboarding and registration of new learners.
Track learner progress, attendance, assessments, and portfolio submissions.
Assist with learnership documentation, reporting, and compliance requirements.
Communicate effectively with learners and provide support with learnership-related queries and challenges.
Prepare reports, spreadsheets, and status updates for HR and line managers.
Respond to learner queries and elevate issues where necessary.
Ensure all learner files meet B-BBEE audit and regulatory standards at all times.
Provide administrative support to the HR department, including data capturing, system support, and policy-related administration.
Maintain clean, accurate, and compliant employee and learner records.
Handle learner and employee requests within scope and escalated where required.
Work proactively with HR team members to support shared objectives and deadlines.
Prioritise tasks effectively when working on joint projects.
Contribute to process improvements and effective information sharing within the HR team.