Retention Specialist - Customer Loyalty & Sales

Insphire; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A premium broker in Johannesburg is seeking experienced Retention Agents to enhance customer loyalty and engagement. Ideal candidates should have a strong background in customer service and sales, along with exceptional communication skills in English. This role involves developing customer relationships, addressing inquiries professionally, and collaborating with sales teams on retention strategies. The position promises a dynamic work environment focused on achieving outstanding customer experiences.

Qualifications

• Strong background in customer service and sales.
• Exceptional communication skills in English.

Responsibilities

• Develop customer relationships to enhance loyalty.
• Address inquiries professionally.
• Collaborate with sales teams on retention strategies.

Skills

Customer service

Sales

Communication skills in English

Job description

A premium broker in Johannesburg is seeking experienced Retention Agents to enhance customer loyalty and engagement.

Ideal candidates will have a strong background in customer service and sales, with exceptional communication skills in English.

The role involves developing customer relationships, addressing inquiries professionally, and collaborating with sales teams on retention strategies.

This position promises a dynamic work environment focused on achieving outstanding customer experiences.