Retail Stores Manager

Top Vitae; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company is seeking a dynamic Store Manager in Alberton, South Africa. The successful candidate will oversee store operations, ensuring exemplary customer service and efficient staff management. Responsibilities include scheduling tasks, maintaining bank balances, and preparing reports. Required qualifications include Grade 12/Matric and 5 years of retail management experience. Proficiency in MS Office is essential, and experience with Sage Evolution is advantageous. Strong communication and leadership skills are a must.

Qualifications

• 5 years of previous retail management experience is essential.
• Proficient experience in MS Office is required.
• Experience with Sage Evolution will be advantageous.

Responsibilities

• Schedule and delegate tasks to employees and monitor their performance.
• Maintain accurate bank balances and conduct cash-ups.
• Prepare daily, weekly, and monthly reports.
• Establish strong customer relationships.
• Enforce company policies and address customer concerns.

Skills

Verbal communication

Written communication

Time management

Team collaboration

Active listening

Negotiation skills

Analytical skills

Problem-solving

Detail-oriented

Multitasking

Education

Grade 12/Matric

Tools

MS Office

Sage Evolution

Job description

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification

• Grade 12/Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.