Retail Regional Manager

Lovisa; Midrand; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A retail fashion brand is seeking a Regional Manager responsible for driving sales growth in the Cape Town region. The ideal candidate will have over three years of management experience in a retail or sales-focused industry. The role requires a strong focus on customer experience, team development, and effective store performance management. Candidates must possess excellent communication skills and be willing to travel as needed. This is a full-time position based in Cape Town.

Qualifications

• 3 years or more experience in a management position within a Retail or Customer / Sales focused industry.
• Proven ability to multi-site manage in a fast paced high-volume environment.
• Demonstrated understanding of Customer experience and continual improvements.
• Flexibility and desire to travel interstate or internationally.

Responsibilities

• Evaluate the performance of the Store Manager and set clear objectives.
• Ensure clear communication with the team through regular meetings.
• Recruit a passionate and customer-focused team.
• Reduce unnecessary costs through effective rostering.
• Focus on security practices to reduce shrinkage.

Skills

Management Experience

Customer Service

Retail Management

Sales Management

Leadership Experience

Store Management Experience

Sales Experience

Forklift

Merchandising

Supervising Experience

Job description

Lovisa is fast-fashion Retail

Lovisa is global and its growth is infectiously energetic

See us at

Location : Johannesburg

Position Purpose and Expectation

The Regional Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through. This role will look after the Cape Town region :

• Effective Store visits. Evaluate the performance of the Store Manager utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks.
• Ensure communication through morning calls written action plans LOLA notices and one-on-one meetings is clear and consistent with an aim to coach and develop your Team.
• Recruit passionate and Customer focused Team to develop and succession plan through Lovisa.
• Reduce unnecessary costs through effective rostering - the right people at the right time.
• Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice.

To be successful in this role you will have :

• 3 years or more experience in a management position within a Retail or Customer / Sales focused industry
• Proven ability to multi-site manage in a fast paced high-volume environment
• Demonstrated understanding of Customer experience and continually improving this to achieve results
• Flexibility and desire to travel interstate and / or internationally based on the needs of the business
• This role will look after the Cape Town region successful candidate needs to based in Cape Town

Skills knowledge and personal qualities required :

• Personable approachable and a great coach. Be there for your Team.
• Time management. Meet all deadlines requested by your Team Peers Department Heads and Managers.
• Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership behaviors attitude and actions

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence by supporting our culturally diverse team around the world.

Key Skills

Restaurant Experience,Sales Experience,Forklift,Customer Service,Store Management Experience,Management Experience,Retail Sales,Merchandising,Sales Management,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full Time

Experience : years

Vacancy : 1