Retail Leadership Trainee: Store Ops & Customer Experience

Shoprite Group; eMalahleni; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading South African supermarket chain is seeking a Trainee Manager to learn and manage store operations. This role involves developing leadership skills while providing exceptional customer service and ensuring operational excellence. Candidates should have a Matric and preferably a qualification in Business or Retail Management. Experience in retail is essential, along with skills in store operations, merchandising, and compliance with health standards.

Qualifications

• Minimum 1 year experience in a retail environment with exposure to supermarket systems.
• Knowledge of health & safety, food safety, and operational policies.

Responsibilities

• Enable team to have rotational learning exposures.
• Manage customer experience and engagement.
• Develop high performing team through coaching.
• Ensure compliance with health & safety policies.

Skills

Computer Literate – MS Office Basic

Store operations management

Promotional planning

Merchandising

Stock handling principles

Food Safety & hygiene knowledge

Education

Matric/Grade 12

Diploma/degree in Business Management or related field

Job description

A leading South African supermarket chain is seeking a Trainee Manager to learn and manage store operations. This role involves developing leadership skills while providing exceptional customer service and ensuring operational excellence. Candidates should have a Matric and preferably a qualification in Business or Retail Management. Experience in retail is essential, along with skills in store operations, merchandising, and compliance with health standards.