Restaurant Supervisor

Café Gannet Restaurant; Mossel Bay; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A renowned seafood restaurant located in Mossel Bay is seeking a full-time Restaurant Manager to oversee daily operations. The ideal candidate will ensure excellent customer service, manage hiring and training of staff, and maintain high standards of food quality and presentation. Candidates should have relevant experience in the restaurant industry and strong leadership skills. This on-site role offers a great opportunity to work in a vibrant environment with a focus on fresh, sustainable seafood.

Qualifications

• Strong skills in customer service and satisfaction.
• Experience managing staff and training employees.
• Effective communication and leadership abilities.

Responsibilities

• Oversee daily operations of Café Gannet.
• Ensure excellent customer service and satisfaction.
• Manage staff hiring, training, and operations.

Skills

Customer Satisfaction and Customer Service skills

Experience in Hiring and Training employees

Strong Communication skills

Knowledge and experience in Food & Beverage management

Excellent leadership and organizational skills

Ability to work efficiently in a fast‑paced environment

Relevant experience in the restaurant or hospitality industry

Education

Degree in Hospitality Management or related field

Job description

Company Description

The Café Gannet restaurant, famously known as "Mossel Bay's seafood House," was founded in 1988. Situated in the heart of Mossel Bay, it offers a scenic ocean view and is adjacent to the Dias museum complex. The restaurant aims to provide the finest, fresh, sustainable seafood from the local coastline. Acclaimed for vibrant local seafood specialties and signature sushi, the menu also caters to vegetarians, meat lovers, and gelato lovers. The menu pairs well with over 50 South African wines, cocktails, aperitifs, liqueurs, and craft gins.

Role Description

This is a full‑time on‑site role for a Restaurant Manager located in Mossel Bay. The Restaurant Manager will oversee the daily operations of Café Gannet, ensuring excellent customer service and satisfaction. Responsibilities include managing staff, hiring and training employees, overseeing food and beverage operations, and coordinating with suppliers. The manager will be expected to uphold the high standards of food quality and presentation, maintain inventory, and handle any customer inquiries or complaints.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Hiring and Training employees
• Strong Communication skills
• Knowledge and experience in Food & Beverage management
• Excellent leadership and organizational skills
• Ability to work efficiently in a fast‑paced environment
• Relevant experience in the restaurant or hospitality industry
• Degree in Hospitality Management or related field is a plus