Restaurant Store Manager: Lead Ops, Service & Growth

Pedros; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A popular restaurant chain in Cape Town is seeking a motivated individual to manage the overall restaurant operations. You will oversee staff, ensure quality standards and compliance with health regulations, manage stock and purchasing, and handle customer service. Candidates should have a minimum of 3 years of related experience in the restaurant or fast-food industry, along with strong management, organizational, and problem-solving skills. This role is crucial for driving profitability and staff development.

Qualifications

• Minimum 3 years of experience in restaurant and fast-food service.
• Experience with GAAP is advantageous.
• Strong management and organizational skills are necessary.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Ensure compliance with quality standards and procedures.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Conduct staff training and performance evaluations.

Skills

Management skills

Organizational skills

Customer service and good verbal communication skills

Problem-solving skills

Education

3 years related experience in Restaurant or Fast-Food Service

GAAP experience and knowledge

Job description

A popular restaurant chain in Cape Town is seeking a motivated individual to manage the overall restaurant operations. You will oversee staff, ensure quality standards and compliance with health regulations, manage stock and purchasing, and handle customer service. Candidates should have a minimum of 3 years of related experience in the restaurant or fast-food industry, along with strong management, organizational, and problem-solving skills. This role is crucial for driving profitability and staff development.