Restaurant Operations Manager

Pedros; Durban; On-site; ZAR 180 000 - 240 000; Full time

Job summary

A local restaurant chain in Durban seeks an experienced Manager to oversee operations at their take-away. Key responsibilities include maintaining quality standards, managing staff, and ensuring excellent customer service. Candidates should have at least one year of experience in the restaurant industry along with strong management and organizational skills. Knowledge of GAAP/Micros is advantageous. This position offers an opportunity to drive the restaurant's success in a dynamic environment.

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards of food and SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Good verbal communication skills

Tools

GAAP/ Micros

Job description

A local restaurant chain in Durban seeks an experienced Manager to oversee operations at their take-away. Key responsibilities include maintaining quality standards, managing staff, and ensuring excellent customer service. Candidates should have at least one year of experience in the restaurant industry along with strong management and organizational skills. Knowledge of GAAP/Micros is advantageous. This position offers an opportunity to drive the restaurant's success in a dynamic environment.