Resort Operations Leader — Hospitality & Gaming

Edge Executive Search Group; Johannesburg; On-site; ZAR 1 000 000 - 1 200 000; Full time

Job summary

A leading hospitality and entertainment firm is seeking a General Manager – Operations to oversee a flagship resort in Johannesburg. The successful candidate will be responsible for achieving revenue and profitability targets, ensuring compliance with regulations, and enhancing guest experiences in a vibrant environment. Strong leadership and financial acumen are essential, along with a passion for service excellence. This position requires a minimum of 8 years in hotel or hospitality management with at least 5 years in senior roles.

Qualifications

• Minimum 8 years’ experience in hotel/hospitality, gaming or large-format retail.
• At least 5 years at a senior management level.
• Valid driver’s licence and willingness to travel.

Responsibilities

• Take full operational responsibility for the resort.
• Develop and execute the annual business plan.
• Ensure strict compliance with all legislation and internal policies.
• Oversee budgets, cost control and profit improvement initiatives.

Skills

Leadership

Financial Acumen

Compliance

Guest Experience

Project Management

Education

Business Degree or Hotel Management Qualification

Job description

A leading hospitality and entertainment firm is seeking a General Manager – Operations to oversee a flagship resort in Johannesburg. The successful candidate will be responsible for achieving revenue and profitability targets, ensuring compliance with regulations, and enhancing guest experiences in a vibrant environment. Strong leadership and financial acumen are essential, along with a passion for service excellence. This position requires a minimum of 8 years in hotel or hospitality management with at least 5 years in senior roles.