Remote Windows Support Engineer — Trusted Tech Partner

My It Crew; Johannesburg; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT service provider is seeking a Windows Support Engineer to ensure clients' technology runs flawlessly. You'll be the trusted expert for troubleshooting Microsoft technologies and managing client communication. The ideal candidate has experience with Windows Server, Active Directory, and a strong customer service mindset. Join us for a chance to grow in a collaborative environment that values every team member's input.

Benefits

Access to world-class tools

Opportunities for growth

Collaborative team environment

Qualifications

• Hands-on expertise in troubleshooting, configuring, and managing Microsoft technologies.
• Strong experience with Microsoft Hyper-V, DNS, and DHCP.
• Ability to troubleshoot firewalls, switches, and Wi-Fi.

Responsibilities

• Ensure clients' technology runs flawlessly.
• Become the go-to expert for clients.
• Manage your ticket queue with precision.
• Create and refine documentation for the team.

Skills

Troubleshooting Microsoft technologies

Customer service skills

Network infrastructure expertise

Documentation creation

Tools

Windows Server

Active Directory

Microsoft Hyper-V

Remote Desktop

Job description

A leading IT service provider is seeking a Windows Support Engineer to ensure clients' technology runs flawlessly. You'll be the trusted expert for troubleshooting Microsoft technologies and managing client communication. The ideal candidate has experience with Windows Server, Active Directory, and a strong customer service mindset. Join us for a chance to grow in a collaborative environment that values every team member's input.