Remote Multilingual Customer Support Specialist

SupportYourApp; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A global support service provider is seeking a Customer Support Consultant to join their dynamic, multicultural team. This fully remote role involves delivering exceptional customer service via phone, chat, and email, while fostering lasting relationships with clients. Ideal candidates should possess excellent Dutch communication skills and a proactive, positive attitude. The company emphasizes personal development and offers a fixed Monday to Friday schedule with significant support for work-life balance. Training and compensation in USD will be provided upon selection.

Benefits

Fixed schedule: Monday-Friday, 9 AM-5 PM, CET

Fully remote cooperation

Inclusive international environment

Rewards for referring friends

Focus on self-development

No time-tracking requirements

Qualifications

• At least 6 months of experience in customer support.
• Personal computer with at least 8Gb of RAM.
• Stable internet connection (50 Mbps download, 40 Mbps upload).

Responsibilities

• Deliver outstanding customer support via phone, chat, and emails.
• Build strong and lasting customer relationships.
• Communicate with developers and cross-functional specialists.
• Maintain understanding of client solutions and meet KPIs.

Skills

Excellent Dutch communication skills (C1)

English communication skills (B2)

Customer support experience

Positive attitude

Proactive attitude

Responsible attitude

Job description

A global support service provider is seeking a Customer Support Consultant to join their dynamic, multicultural team. This fully remote role involves delivering exceptional customer service via phone, chat, and email, while fostering lasting relationships with clients. Ideal candidates should possess excellent Dutch communication skills and a proactive, positive attitude. The company emphasizes personal development and offers a fixed Monday to Friday schedule with significant support for work-life balance. Training and compensation in USD will be provided upon selection.