Remote Customer Experience & Sales Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce support company is looking for a Customer Experience Sales Specialist to blend customer service with sales. This remote role involves engaging customers across various platforms and executing sales strategies like upselling and retention efforts. Ideal candidates will have over a year of online sales experience, communication excellence, and e-commerce knowledge. Join us for a supportive team environment with growth opportunities and flexibility.

Benefits

Sales incentives

Health coverage or stipend

Performance bonuses

Work-from-home flexibility

Career advancement opportunities

Qualifications

• 1+ year of proven remote/online sales and customer support experience is mandatory.
• Prior E-commerce experience is essential, comfortable with sales-focused support.
• Exceptional communication and persuasion skills required.

Responsibilities

• Serve as the brand's voice, resolving inquiries via various channels.
• Proactively identify and execute high-value sales actions.
• Manage all order-related concerns post-purchase.

Skills

Remote sales experience

Customer support

Communication skills

E-commerce support

Persuasion skills

Self-starter

Tools

Shopify

CRM tools

Job description

A leading e-commerce support company is looking for a Customer Experience Sales Specialist to blend customer service with sales. This remote role involves engaging customers across various platforms and executing sales strategies like upselling and retention efforts. Ideal candidates will have over a year of online sales experience, communication excellence, and e-commerce knowledge. Join us for a supportive team environment with growth opportunities and flexibility.