Remote Broker Support Specialist

EMAPPLY; Remote; ZAR 200 000 - 300 000; Part time

Job summary

A leading commercial finance brokerage in South Africa is looking for a Broker Support to manage administrative tasks and provide exceptional customer service. The ideal candidate has strong administrative experience, CRM familiarity, and excellent communication skills, ensuring efficient process execution and client support. This role offers a fully remote work arrangement, with a salary ranging from R16 000 to R27 000 per month based on experience.

Qualifications

• Experience in a finance or brokerage environment.
• Comfortable working with multiple stakeholders.
• Ability to track and follow up many moving parts.

Responsibilities

• Provide high-quality administrative and customer support.
• Monitor the CRM system for follow-up items.
• Liaise with brokers to chase outstanding documents.
• Process general broker support tasks.
• Respond to client enquiries and update clients on status.

Skills

Strong administrative experience

Excellent communication skills

Highly organised

Intermediate to advanced Excel skills

Basic CRM experience

Tools

HubSpot

Job description

A leading commercial finance brokerage in South Africa is looking for a Broker Support to manage administrative tasks and provide exceptional customer service. The ideal candidate has strong administrative experience, CRM familiarity, and excellent communication skills, ensuring efficient process execution and client support. This role offers a fully remote work arrangement, with a salary ranging from R16 000 to R27 000 per month based on experience.