Remote 1st-Line IT Support Specialist

Payroll Easy; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technology company is looking for a 1st Line Support Engineer to provide technical support for its remote teams. The role requires troubleshooting IT issues, installing and configuring systems, and managing remote assets. Ideal candidates should have a solid understanding of Windows systems and experience with ticketing tools like Jira. Excellent communication skills and the ability to work independently are essential. This is a full-time position based in Durban, KwaZulu-Natal.

Qualifications

• Strong understanding of Windows systems.
• Experience with ticketing tools like Jira.
• Ability to troubleshoot IT issues independently.

Responsibilities

• Provide efficient technical support for remote workforce.
• Install and configure systems.
• Manage remote assets.

Skills

Windows systems

Proactive problem-solving

Communication skills

Tools

Jira

Job description

A technology company is looking for a 1st Line Support Engineer to provide technical support for its remote teams. The role requires troubleshooting IT issues, installing and configuring systems, and managing remote assets. Ideal candidates should have a solid understanding of Windows systems and experience with ticketing tools like Jira. Excellent communication skills and the ability to work independently are essential. This is a full-time position based in Durban, KwaZulu-Natal.