Remote 1St-Line It Support Specialist

Payroll Easy; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A technology company is seeking a 1st Line Support Engineer located in Durban, KwaZulu-Natal, to provide technical support for its remote teams. The ideal candidate will troubleshoot IT issues, install and configure systems, and manage remote assets. Required qualifications include a solid understanding of Windows systems, experience with ticketing tools like Jira, and excellent communication skills. This is a full-time position offering opportunities for growth and development.

Qualifications

• Solid understanding of Windows systems.
• Experience with ticketing tools (e.g., Jira).
• Excellent communication skills and the ability to work independently.

Responsibilities

• Troubleshoot IT issues and provide technical support for remote teams.
• Install and configure systems and manage remote assets.

Skills

Windows systems

Ticketing tools

Communication skills

Independent work

Tools

Jira

Job description

Overview

A technology company is looking for a 1st Line Support Engineer to provide technical support for its remote teams. The role requires troubleshooting IT issues, installing and configuring systems, and managing remote assets.

Responsibilities

• Troubleshoot IT issues and provide technical support for remote teams.
• Install and configure systems and manage remote assets.

Qualifications

• Solid understanding of Windows systems.
• Experience with ticketing tools (e.g., Jira).
• Excellent communication skills and the ability to work independently.

Location: Durban, KwaZulu-Natal. This is a full-time position.