Release Manager: Salesforce

Boardroom Appointments; Stellenbosch; On-site; ZAR 700 000 - 900 000; Full time

Job summary

A company specializing in IT solutions seeks a Release Manager for its Salesforce platform. This role involves operationalizing the Business Banking Salesforce platform, ensuring a healthy Salesforce.com environment, and managing the software delivery lifecycle (SDLC). The ideal candidate will have over 5 years of Salesforce experience, including release management and DevOps roles, along with solid API and CRM knowledge. A Bachelor's or Honours Degree in Information Technology is also required. The position is based in Stellenbosch, South Africa.

Qualifications

• Minimum 5 years experience on the Salesforce platform.
• Experience with at least 2 different Salesforce Cloud platforms.
• Experience managing release processes for business onboarding projects.

Responsibilities

• Ensure a healthy Salesforce.com platform.
• Design, test, and maintain the platform according to governance.
• Manage the software delivery life cycle.

Skills

Salesforce platform

Release management

APEX programming

API manipulation

Communication skills

Planning and organizing

Education

Bachelor's Degree in Information Technology

Honours Degree in Information Technology

Tools

Salesforce Tools IDE

GITlab

AutoRabit

Job description

About the job Release Manager: Salesforce

Key purpose:

To operationalise the companys Business Banking Salesforce platform

Duties and responsibilities:

• Taking ownership of all aspects related to ensuring a healthy Salesforce.com platform.
• Designing, testing, deploying and maintaining the platform in line with governance, standards and relevant frameworks.
• Taking responsibility for scheduling, planning and controlling the software delivery life cycle (SDLC).
• Enabling DevOps best practice, ideas, innovation and automation across the platform

Qualifications and experience:

• Minimum 5 years experience on the Salesforce platform inclusive of release management, Salesforce Administrator, and implementing Salesforce.com technology-based solutions (and 3 - 5 years in a DevOps or IT Engineering role)
• Must have experience with at least 2 different Salesforce Cloud platforms (for ex: Sales Cloud, Service Cloud, Marketing Cloud, and Financial Services Cloud) or Installed Applications.
• Experience of working on enterprise Salesforce.com platform and the implications related to Release Management.
• Experience managing the release processes for business on-boarding projects and data migrations.
• Hands on experience with Salesforce.com configurations, roles, profiles, strong APEX experience, and other permission controls.
• Proven experience and proficiency in refreshing a sandbox, must know how to package and deploy metadata components, knowledge on release branching strategies, code merging and should have worked on conflict resolution strategies.
• Proven experience managing DevOps teams and mentoring engineers
• Industry experience working with Big Data platforms
• Experience in using and manipulating APIs, API documentation
• Visualization experience advantage (ELK, Grafana, Splunk)
• 7+ years experience on the Salesforce platform
• 5 years in a DevOps or IT Engineering role
• Bachelor's Degree in Information Technology - Computer Science or Information Technology - IT Engineering
• Honours Degree in Information Technology - Computer Science or Information Technology - IT Engineering

Knowledge of:

• A strong understanding of CRM, Sales, Marketing, and other business processes.
• Good knowledge and experience with AppExchange products and understanding of how to install/de-install.
• Should have strong understanding of deployments using Force.com migration tools (Salesforce Tools IDE, GITlab, and Version Control i.e. AutoRabit ).

Ideal:

• Salesforce.com declarative and custom development

Skills:

• Communications Skills
• Planning, organising and coordination skills