Regional HR Manager

Riseup Management; Durban; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A logistics company in Durban is seeking a Regional HR Manager to oversee HR functions within multiple courier branches. This role requires a dynamic individual who can balance strategic objectives with daily operations, ensuring compliance and performance management while focusing on talent acquisition and employee engagement. Ideal candidates will have 5-8 years of HR experience in the courier or supply chain industry and a relevant degree.

Qualifications

• Minimum 5–8 years’ HR generalist experience, with at least 3 years in a managerial role.
• Previous experience within the courier or supply chain industry.
• Proven experience managing a multi-site workforce.

Responsibilities

• Partner with management to align HR strategies with operational goals.
• Oversee end-to-end recruitment for the region.
• Manage all IR matters, including grievances and disciplinary processes.
• Ensure compliance with legislation and maintain employee records.
• Implement and monitor performance management systems.

Skills

Strong communication

Negotiation skills

Conflict resolution

Proficiency in MS Office

Proficiency in HRIS systems

Education

Bachelor’s Degree or National Diploma in Human Resources Management

Postgraduate qualification in HR or Labour Law

Job description

SUMMARY :

Job Title : Regional Human Resources (HR) Manager

Location : KZN / Durban -based, with regional travel

Industry : Logistics / Courier Services

Reports To : National HR Manager / Head of HR

Job Purpose :

The Regional HR Manager is responsible for overseeing all HR functions across multiple courier and logistics branches within the assigned region. This role focuses on strategic HR management, talent acquisition, industrial relations, compliance, performance management, and workforce planning to support operational efficiency. The position requires a hands-on, dynamic individual who can balance strategic HR objectives with daily operational needs in a fast-paced logistics environment.

Key Responsibilities

Strategic HR Leadership

• Partner with regional and branch management to align HR strategies with operational goals.
• Drive regional HR initiatives that support employee engagement, productivity, and retention.
• Provide strategic input into workforce planning and organizational development.
• Contribute to the formulation and implementation of HR policies and procedures.

Talent Acquisition and Management

• Oversee end-to-end recruitment for the region, ensuring timely placement of key operational and support roles.
• Ensure compliance with recruitment processes and employment equity goals.
• Support talent pipeline development through succession planning and internal promotions.
• Collaborate with management to identify training needs and implement learning programs.

Industrial Relations (IR)

• Manage all IR matters, including grievances, disciplinary processes, and CCMA cases.
• Advise line management on labour legislation, policies, and procedures.
• Maintain constructive relationships with employees and trade unions where applicable.
• Ensure fair and consistent application of disciplinary and performance management processes.

HR Administration and Compliance

• Ensure all employee files, contracts, and records are accurately maintained and compliant with legislation.
• Oversee timekeeping, leave management, and payroll input accuracy.
• Monitor compliance with the BCEA, LRA, and other relevant labour laws.
• Conduct HR audits to ensure consistency across sites.

Performance Management

• Implement and monitor performance management systems across the region.
• Support line managers in setting objectives, conducting reviews, and addressing underperformance.
• Identify performance trends and recommend interventions to improve employee output.

Employee Engagement and Retention

• Foster a positive work culture across branches through engagement initiatives.
• Conduct regular site visits to interact with staff and identify potential concerns.
• Promote employee wellness, morale, and motivation programs.

Reporting and Analytics

• Prepare regional HR reports covering headcount, turnover, absenteeism, and disciplinary actions.
• Analyze HR data to identify trends and support decision-making.
• Provide input for regional HR budgets and cost management.

Minimum Requirements

Education

• Bachelor’s Degree or National Diploma in Human Resources Management, Industrial Relations, or related field (essential)
• Postgraduate qualification in HR or Labour Law (advantageous)

Experience

• Minimum 5–8 years’ HR generalist experience, with at least 3 years in a managerial role
• Previous experience within the , courier, or supply chain industry (essential)
• Proven experience managing a multi-site workforce

Knowledge & Skills

• Strong understanding of BCEA, Bargaining Council relevant knowledge, LRA, EE Act, and Skills Development Act
• Excellent knowledge of HR practices, IR processes, and payroll input management
• Strong communication, negotiation, and conflict resolution skills
• Proficiency in MS Office and HRIS systems
• Valid driver’s license and willingness to travel regionally

Key Competencies

• Strategic thinking and business acumen
• High emotional intelligence and interpersonal sensitivity
• Leadership and people development
• Problem-solving and decision-making under pressure
• Confidentiality and professionalism
• Strong organizational and reporting skills

Forward your CV to with the Reference #RHRMDBN