Receptionist

People Dimension; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A professional reception service provider based in Gauteng, Pretoria is looking for a dedicated receptionist to manage office tasks effectively. This role involves greeting visitors, handling inquiries, and providing administrative support. The ideal candidate must have great communication skills in English, a customer-centric orientation, and experience in a reception or administrative role. This position ensures a positive company image and requires proficiency in Microsoft Office applications.

Qualifications

• Excellent communication skills in English (additional languages advantageous).
• Strong customer service orientation with professional phone etiquette.
• Experience in a receptionist or administrative role is desirable.

Responsibilities

• Greet and welcome visitors in a warm, professional manner.
• Answer, screen, and route incoming calls efficiently.
• Manage appointment bookings and office calendar.

Skills

Excellent communication skills (verbal and written) in English

Strong customer service orientation

Ability to manage multiple tasks

High level of accuracy and attention to detail

Proficient in Microsoft Office (Word, Excel, Outlook)

Friendly and approachable demeanor

Education

Matric (Grade 12) or equivalent

Post-school qualification in office administration, business administration, or related field

Job description

Duties & Responsibilities

• Greet and welcome visitors in a warm, professional manner.
• Answer, screen, and route incoming calls efficiently and courteously.
• Handle general enquiries in person, via phone, and through email.
• Manage the reception area; ensure it remains tidy and presentable.
• Receive, sort, and distribute incoming mail and deliveries.
• Manage appointment bookings, meeting room schedules, and office calendar.
• Provide general administrative support including document preparation, filing, and data entry. Coordinate with internal teams to support client inquiries and deliver a consistent, positive company image.
• Assist with basic office errands and supply management when required.

Desired Experience & Qualification

Required Skills & Competencies

• Excellent communication skills (verbal and written) in English; additional languages advantageous.
• Strong customer service orientation and professional phone etiquette.
• Ability to manage multiple tasks and prioritise effectively.
• High level of accuracy and attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Friendly and approachable demeanour with a professional attitude.

Education & Experience

• Minimum: Matric (Grade 12) or equivalent.
• Preferred: Post-school qualification in office administration, business administration, or related field.
• Previous experience in a receptionist, front office, or administrative role is desirable.