Quality Technician Elevators & Escalators

Kone; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global leader in elevator and escalator solutions is seeking a Quality Technician in Gauteng. This role supports quality standards and continuous improvement across installation activities. Responsibilities include conducting inspections, preparing quality reports, and ensuring compliance with ISO standards. The ideal candidate will have at least 2 years of relevant experience, preferably in the elevator and escalator field, with strong skills in quality assurance and root cause analysis.

Qualifications

• Minimum of 2 years of relevant work experience in maintenance or quality.
• Experience in the elevator and escalator field is preferred.
• Knowledge of manufacturing/operational processes and continuous improvement methodologies.

Responsibilities

• Document and analyze developmental tests for products.
• Conduct product and process inspections.
• Prepare reports on quality measurements and inspections.
• Perform root cause analysis and support corrective actions.

Skills

Quality assurance

Root cause analysis

Continuous improvement

Technical understanding

Job description

Did you know KONE moves over one billion people every day? We employ over 57,000 driven professionals in over 60 countries worldwide, joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

The Quality Technician supports the Installation Manager in driving quality standards and fostering a culture of continuous improvement across all installation activities in Cape Town. Key duties include identifying and analyzing improvement opportunities, developing inspection plans and procedures, conducting sample testing, and training field and production teams on quality requirements. The role also encompasses regular process audits to ensure ongoing compliance and operational excellence. On major projects, the Quality Technician serves as the primary point of contact for customer quality concerns and collaborates closely with the Project Manager to maintain rigorous quality assurance from planning through to final handover.

What Will You Do

• Document, analyze, perform, and interpret developmental tests for new and/or modified products or components in line with KONE quality policies and procedures.
• Conduct product and process inspections as directed to ensure compliance with standards.
• Prepare detailed reports on quality measurements and inspections; accurately record inspection results.
• Communicate effectively with the Quality Engineer and Production Supervisor regarding quality issues and continuous improvement initiatives.
• Perform root cause analysis to support the KONE Corrective Action Program.
• Carry out auditing activities across the full value chain, including customer service, engineering, manufacturing, and logistics.
• Adhere to and promote the KONE Quality and Environmental Policy, ensuring compliance and fostering awareness among colleagues.
• Comply with all ISO requirements.
• Understand and respect KONE's significant environmental aspects, contribute to reducing the carbon footprint, and support sustainability goals.

Are you the one

• Minimum of 2 years of relevant work experience, preferably in the maintenance/quality field.
• Experience in the elevator and escalator field is preferred.
• Good technical understanding of designs and solutions that meet customer expectations.
• Knowledge and experience of manufacturing/operational processes and their continuous improvement through application of Six Sigma, Lean Manufacturing, and/or other proven methodologies.
• Working knowledge to apply basic inspection concepts, techniques, and processes.
• Able to understand sampling.