Professional Services Payroll Consultant

Times 3 Technologies; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A growing consultancy in payroll services is seeking a Professional Services Payroll Consultant. This entry-level position involves delivering Payroll/HR services and working closely with clients to meet their expectations. Responsibilities include designing and configuring implementations, ensuring customer satisfaction, and delivering quality work on time and budget. A certification in Sage People or Sage Premier is beneficial. Candidates should demonstrate strong communication skills and a proactive approach to self-learning.

Qualifications

• Good understanding of business processes and IT solutions.
• Ability to manage multiple projects effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for the design, build, and configuration of implementations.
• Deliver quality work on time and within budget.
• Ensure customer satisfaction and maintain strong relationships.
• Create and maintain documentation.

Skills

Customer relationship management

Problem-solving

Strong communication

Team collaboration

Sage People or Sage Premier

Education

Certification in Sage People or Sage Premier solutions

Job description

Professional Services Payroll Consultant

Professional Services Consultant will be a member of our regional team and will be responsible for the delivery of Payroll / HR services utilising best practices to support sales and perform implementations and general consulting activities to our clients.

You will assist with the implementation and support requirements, and work in conjunction with customer teams to provide the best possible resolutions to our clients requirements, whilst ensuring we meet the clients expectation, and ensuring that scope and budget are met.

More specifically, you would be responsible for the appropriate design, build, configuration, customisation, testing, delivery, documentation, and transition to support our solutions, either directly or through delegation to other Consultants.

Additionally, presentation of training may be required, either internally or externally.

Pre-Sales may also form an element of the daily activities whereby you would be required to produce feasibility assessments and estimates to deliver on our client's requirements.

This role requires a good understanding of both business processes and IT solutions.

Key Responsibilities

• Responsible for the appropriate design, build, configuration, customisation, testing and delivery of implementations
• Create and share best practice recommendations with customers ensuring an optimal use of the software
• Responsible for the ongoing maintenance at customers
• Deliver quality work on time and within budget
• Ensure customer satisfaction and build strong and positive relationship
• Take ownership of customer issues
• Assisting pre-sales with proof of concepts
• Assisting on building estimates for budgets for implementations
• Assisting customers telephonically may be required
• Demonstrate excellent verbal and written communication
• Create and maintain documentation
• Write clear processes adhering to best practices, and other documents
• Work as part of a team, contributing and sharing best practices, knowledge, resources and ideas
• Proactive approach to self-learning
• Proactively manage own workload across multiple projects

Traveling to customers (locally and nationally) may be required

Qualifications : Certification in Sage People or Sage Premier solutions will be beneficial

Seniority Level : Entry level

Employment Type : Full-time

Job Function : Human Resources