Product Manager - Platforms

Fireflies.Ai; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading AI technology firm in South Africa is seeking an entrepreneurial Product Manager to lead their user-facing platforms such as desktop and mobile apps. You will be responsible for the product strategy, development, and user engagement. This role requires over 4 years of product management experience and a strong grasp of user lifecycle management. Enjoy competitive compensation, remote work, and a culture that values diversity and initiative.

Benefits

Competitive compensation

Work remotely anywhere in South Africa

Flexible leave policy

Tech reimbursements

Paid time off

LGBTQ+ friendly

Flexible working hours

Qualifications

• 4+ years of product management experience focusing on desktop/mobile apps.
• Success in launching and marketing user-facing software.
• Strong understanding of user lifecycle touchpoints.

Responsibilities

• Lead product strategy and execution for platforms.
• Design and optimize user onboarding and retention flows.
• Work with cross-functional teams to launch new features.

Skills

Product management experience

User lifecycle management

Communication skills

Data-driven decision making

Technical proficiency

Collaboration

Job description

Role Overview

We are seeking an entrepreneurial Product Manager to own our user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai.

You will lead the roadmap, development, and user lifecycle touchpoints (e.g. push notifications), driving adoption, retention, and engagement.

As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth.

Key Responsibilities

• End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension.
• Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows.
• User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences.
• Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones.
• Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation.
• Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership.

Requirements

• 4+ years of product management experience with a focus on desktop / mobile apps and browser extensions.
• Demonstrated success in launching, scaling, and marketing user-facing software across platforms.
• Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention.
• Technical proficiency: Able to work closely with engineering and make data-driven decisions.
• Exceptional collaboration, project management, and communication skills.
• Startup or high-growth environment experience preferred.

Values that are important to us

• You should be a great communicator and culture maintainer.
• You are data-driven and customer-focused.
• You value fast & incremental engineering cycles.
• You maintain design excellence and minimise complexity.
• You measure your results & automate when possible.
• You get 10% better at something every week.
• You have an internal compass and take accountability & initiative.
• We value overcommunication, candid feedback and a results-driven culture.

Perks and benefits

• Competitive compensation.
• Work remotely anywhere in your respective country.
• Ability to move laterally within a team and grow rapidly.
• Paid time off and flexible leave policy.
• No boss culture.
• Flexible working hours.
• LGBTQ+ friendly.
• Company offsites.
• Tech reimbursements.

About us

At Fireflies.ai, we're revolutionizing the way teams interact with AI in their daily work.

Our inclusive culture champions security, innovation, customer experience, and growth.

Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate + member global team spanning 20+ countries and every timezone.

We're building a world-class, global-first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.