Pre-Authorization Data Coordinator - Est Hours (Remote)

Ista Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic BPO company is seeking a Pre‑Authorization Data Co‑ordinator to support a U.S.-based client in the dental care industry. This entry-level position focuses on data entry and accuracy, ensuring the smooth processing of information for nursing home facilities. Candidates should have a keen attention to detail, strong organizational skills, and the ability to manage multiple tasks. The ideal applicant will be dependable and capable of working independently while supporting the team.

Qualifications

• Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
• Comfortable with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills.

Responsibilities

• Review building data and organize it into structured information.
• Prepare a comprehensive building attachment for each nursing home facility.
• Generate a marketing spreadsheet by processing building data.
• Create an enrolled list by extracting currently enrolled patients.
• Pool required materials into a complete e-mail package for each facility.
• Update the database by opening enrolments for eligible individuals.
• Maintain accuracy while managing multiple nursing home facilities.

Skills

Attention to detail

Organizational skills

Data entry

Comfortable with electronic systems

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast‑growing BPO company based in South Africa, specializing in providing top‑tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high‑quality service with precision, efficiency, and a personal touch.
We are seeking a Pre‑Authorization Data Co‑ordinator for our U.S.-based client providing dental care to residents in nursing home facilities. The role is focused on data entry and accuracy, supporting the team in turning facility data into usable resources for the marketing department.

Responsibilities

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current/past patient enrolment.


• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.


• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.


• Create an enrolled list by extracting currently enrolled patients/individuals from the database.


• Pool all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete e‑mail package for each nursing home facility and distribute to the representative and direct supervisor.


• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.


• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

• Prior experience in data entry, administrative support, or healthcare‑related roles is preferred but not required.


• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.


• Comfortable with electronic systems and able to learn new computer programs quickly.


• Strong organizational skills with the ability to manage multiple nursing home or healthcare facilities and priorities at once.


• Ability to follow structured processes and ensure all required documentation is complete.


• Professionalism in handling sensitive information with confidentiality.


• Dependable, task‑focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level: Entry level. Employment type: Full‑time. Job function: Administrative. Industries: IT Services and IT Consulting.