Performance Improvement Manager

Premier; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in Midrand is seeking a Performance Improvement Manager to enhance effectiveness and drive continuous improvement initiatives. The ideal candidate will possess a HR or Business-related degree and a Lean Six Sigma Green Belt. With at least 5 years of FMCG experience, the role requires strong coaching and facilitation skills. This position emphasizes standardizing productivity measures and supporting a high-performance culture within the organization.

Qualifications

• HR or Business-related degree is essential.
• Lean Six Sigma Green Belt is advantageous.
• Minimum 5 years’ FMCG experience required.
• 3-5 years in coaching and Invocom facilitation is essential.

Responsibilities

• Drive implementation of the HR People Strategy.
• Plan and execute organisational improvement programmes.
• Support the creation of a high-performance culture.
• Coordinate and report on Invocom audits and performance.

Skills

Operational manufacturing processes understanding

Coaching and facilitation skills

Analytical and problem-solving skills

Communication skills

Planning and budgeting

Advanced Excel skills

MS Office proficiency

Education

HR or Business-related degree

Lean Six Sigma Green Belt

ODETDP or equivalent qualification

Job description

Job Description

Main Objectives

As the Performance Improvement Manager, you will play a pivotal role in enhancing Invocom effectiveness, team performance and embedding a culture of continuous improvement across Premier. The role focuses on optimising the effectiveness of Master Coaches, Site Facilitators and Invocoms, while identifying and advising on and driving continuous improvement initiatives aligned to the Premier Way to drive sustainable business performance.

Job Objectives:

• Drive the implementation and support of the HR People Strategy relating to Invocom processes and systems.
• Develop, plan, budget for and execute annual organisational improvement programmes in line with the Premier Way standards and scorecard requirements.
• Ensure alignment and continuous refinement of Master Coach scorecards in line with business focus areas.
• Support the creation of a high-performance and continuous improvement culture by providing expert advice on people effectiveness, productivity and efficiency.
• Standardise productivity measures and Invocom goals across business units in collaboration with business leaders and Invocom facilitators.
• Build internal Invocom and Master Coach capability through structured training, workshops, audits and ongoing development interventions.
• Coordinate and report on Invocom audits, systemic health, performance trends and improvement opportunities.
• Enable problem-solving, coaching and facilitation excellence through learning interventions and collaboration with Talent & Development.
• Maintain and manage Invocom systems, performance apps, dashboards and data accuracy in collaboration with technical support teams.
• Provide first-line technical and systems support to Master Coaches and ensure optimal utilisation of Invocom platforms.

Qualification Requirements

• HR or Business-related degree (Essential)
• Lean Six Sigma Green Belt (Advantageous)
• ODETDP or equivalent qualification (Advantageous)

Experience Requirements

• Minimum 5 years’ FMCG experience with accountability for improving plant, process or people efficiencies (essential)
• 3–5 years’ experience in coaching, training and Invocom facilitation on site (essential)
• 3-5 years Learning and Development or Organisational Development experience (desirable)

Key Outputs

Job Requirements

• Sound understanding of operational manufacturing processes and productivity improvement principles.
• Strong planning, budgeting, scorecard management and reporting capability.
• Working knowledge of Invocom methodology, systems and reporting standards.
• Advanced Excel skills and strong MS Office proficiency.
• Proven coaching, facilitation, analytical and problem-solving skills.
• Excellent communication, interpersonal and stakeholder management skills.