Patient Care Front Desk & Admin Clerk

Mirna Butler Recruitment; Bloemfontein; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading clinical practice based in Bloemfontein is seeking a professional and customer-focused Receptionist / Administrative Clerk. The successful candidate will be the first point of contact for patients, providing exceptional service in a dynamic healthcare environment. Key responsibilities include scheduling appointments, managing patient records, and ensuring a welcoming reception area. Applicants must have matric, a valid driver's license, and strong communication skills in Afrikaans and English. Ideal for those with previous experience in a professional setting.

Qualifications

• MUST have worked in a professional environment.
• Valid driver's license and own vehicle.
• Fluent in Afrikaans and English.
• Medical background is advantageous.
• Ability to work independently.

Responsibilities

• Greet and welcome patients, visitors, and clients professionally.
• Manage appointment scheduling, cancellations, and follow-ups.
• Maintain and update patient records ensuring accuracy and confidentiality.
• Prepare and process invoices and other financial documentation.
• Assist with correspondence, emails, and other office communication.
• Ensure the reception area is tidy and welcoming at all times.

Skills

Excellent verbal and written communication

Strong Interpersonal skills

Strong organisational and time management skills

Professional and courteous telephone etiquette

Attention to detail

Confidentiality and discretion

Problem-solving skills

Education

Matric

Tools

Microsoft Excel

Microsoft Outlook

Job description

A leading clinical practice based in Bloemfontein is seeking a professional and customer-focused Receptionist / Administrative Clerk. The successful candidate will be the first point of contact for patients, providing exceptional service in a dynamic healthcare environment. Key responsibilities include scheduling appointments, managing patient records, and ensuring a welcoming reception area. Applicants must have matric, a valid driver's license, and strong communication skills in Afrikaans and English. Ideal for those with previous experience in a professional setting.