Pacs Support Specialist

Bebeeadministrator; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A healthcare technology company based in Johannesburg is seeking an IT PACS Administrator responsible for providing high-quality IT support services related to medical imaging. The role demands addressing IT helpdesk tickets, sending digital reports, and configuring computers. Candidates should hold a matric certificate, A+ and N+ certifications, with PACS Administrator knowledge being desirable. Strong understanding of medical imaging concepts and basic networking skills are essential for this position.

Qualifications

• Must have a matric certificate as a minimum requirement.
• A+ and N+ certifications are required for this position.
• Experience as a PACS Administrator is desirable.

Responsibilities

• Address IT Helpdesk tickets promptly and escalate issues as needed.
• Send digital reports and provide necessary support.
• Configure computers and resolve basic networking issues.

Skills

Helpdesk support

Problem resolution

Networking

Medical imaging concepts

Tech-savvy

Education

Matric Certificate

A+ and N+ Certificate

PACS Administrator Certificate

Job description

Job Overview

The IT PACS Administrator is responsible for delivering high-quality support services related to medical imaging.

Key Responsibilities

• Addressing IT Helpdesk Tickets and Escalation in a timely manner
• Sending Digital Reports and Providing Support
• Setting up and Configuring Computers
• Directing Unresolved Issues to the Next Level of Support Personnel
• Resolving Basic Networking Issues

Required Skills and Qualifications

• Matric Certificate
• A+ and N+ Certificate
• PACS Administrator Certificate (Desirable)

Key Competencies

• 2-3 Years Experience in a Similar Role
• PACS / HIS / RIS Concepts and Terminology
• Medical Imaging Workflow
• DICOM, HL7, and IHE Basics
• Clinical Basics and Terminology
• Basic Human Anatomy
• Positioning and Orientation Used in Digital Imaging
• Modality Imaging Characteristics
• Image Quality and QA / QC
• Tech-Savvy with Latest Devices and Technologies
• 1-2 Years Experience in a Radiology Environment Preferred